| Summary of the office or any changes in the office during the last 5 years:
1. PHYSICAL CHANGES:
· A conversion to “LTMS set-up” of the office and examination areas.
· Improvement of the “WAITING AREAS” in terms of proper ventilation and protection from exposure to sun and rain.
· Improvement of “DRIVING RANGE” to properly assess the driving skills of new applicants.
2. PROCEDURAL CHANGES:
· Utilization of stickers to easily identify applicants for Student Permit or New License / Renewal of License
· Streamlining of queue lines for the systematic flow of the various stages of license application.
3. SOCIAL MEDIA
· Utilization of social media apps like Facebook and email.
· Assigning of a FOCAL PERSON who will directly respond to concerns or inquiries through Facebook or email. |