| My delivery status on LTO Tracker is still pending or has no update. | Good day!
The LTO Tracker is managed by the LTO Central Office. For any concerns related to the LTO Tracker website, please contact the official Facebook page or the dedicated email address of the LTO Central Office for the LTO Tracker: Facebook Page: LTO Central Office Facebook Page Email: ltocourierhub@gmail.com |
LTO Tracker |
| Wrong Plate Delivered via LTO Tracker Website | Good day!
The LTO Tracker is managed by the LTO Central Office. For any concerns related to the LTO Tracker website, please contact the official Facebook page or the dedicated email address of the LTO Central Office for the LTO Tracker: Facebook Page: LTO Central Office Facebook Page |
LTO Tracker |
| There was no certification included with the plate delivered to me through the LTO Tracker. | Good day!
The LTO Tracker is managed by the LTO Central Office. For any concerns related to the LTO Tracker website, please contact the official Facebook page or the dedicated email address of the LTO Central Office for the LTO Tracker: Facebook Page: LTO Central Office Facebook Page |
LTO Tracker |
| Are motorcycles registered in 2018 and onwards included in the LTO-NCR Palit Plaka Program? | No. Only motorcycles with initial registration at LTO-NCR offices in 2017 or earlier - without an assigned plate number on their Certificate of Registration and still using their MV file number as a temporary plate - are included in LTO-NCR Palit Plaka Program.
For more information, click the link below. LTO-NCR: PALIT PLAKA PROGRAM |
Palit Plaka Program |
| Where can I check the availability of my plate number? | Please click the link below to visit our Online Plate Inquiry page, linked to the official website of LTO-NCR.
Note: This plate inquiry is only for motor vehicles and motorcycles whose initial registration or replacement plate transactions were processed through LTO-NCR offices. REPLACEMENT PLATE INQUIRY For replacement plates applied for in 2015 to replace old green plates with new white plates, as part of the standardization of all registered vehicles in the country. BRAND NEW MV/MC PLATE INQUIRY For owners of brand-new motor vehicles and motorcycles to check if their plates have been released to their dealers. BACKLOG MC PLATE INQUIRY For motorcycles whose assigned plate numbers are not indicated on their Certificate of Registration (CR) and are considered part of the backlog. You may search using your MV File Number. |
Plate Number |
| The plate inquiry returned zero results for my plate. | If no results appear in our Plate Inquiry system, you may check the first four digits of your MV File Number indicated on your Certificate of Registration (CR), and proceed to the corresponding office listed below to inquire whether your plate has been released to your dealer.
1. 1301, 1303, and 1801 - LTO NCR Regional Office 2. 1324 -Las Pinas District Office 3. 1336 -Mandaluyong District Office 4. 1366 -Muntinlupa District Office 5. 1380 - Quezon City District Office |
Plate Number |
| The branch where I purchased my motorcycle/motor vehicle is already closed. Where can I check my plate number? | If the branch or store where you purchased your motorcycle or motor vehicle is closed, please coordinate directly with your dealer's head office, as your plate may have been sent there for safekeeping. | Plate Number |
| My dealer told me that they don't have my plate, even though it was already marked as released based on the Plate Inquiry on the LTO-NCR website. | If your plate is already marked as released on our website's Plate Inquiry, please coordinate directly with the head office of your dealer. It is possible that your plate is still at their head office, as they are responsible for delivering the plates to their respective branches. | Plate Number |
| What is Palit Plaka Program of LTO-NCR? | The Palit Plaka Program is one of LTO-NCR's initiatives to expedite the distribution of motorcycle plates for units that were initially registered at LTO-NCR offices in 2017 or earlier without an assigned plate number on their Certificate of Registration and are still using their MV file number as a temporary plate.
For more information, click the link below. LTO-NCR: PALIT PLAKA PROGRAM |
Palit Plaka Program |
| Student Permit and Other Driver's License Transaction Requirements | Please click the link below to visit our Online Citizen's Charter and check the requirements for Student Permit and other Driver's License transactions.
ONLINE CITIZEN CHARTER - DRIVER LICENSE |
Citizen Charter |
| Motor Vehicle Transactions | Please click the link below to visit our Online Citizen's Charter and check the requirements for Motor Vehicle Transactions.
ONLINE CITIZEN CHARTER - MOTOR VEHICLE TRANSACTIONS |
Citizen Charter |
| JOINT ADMINISTRATIVE ORDER 2014 | For Violations, Penalties and Fines, Please click the link below to visit our Online Citizen's Charter.
ONLINE CITIZEN CHARTER - JOINT ADMINISTRATIVE ORDER |
Citizen Charter |
| How to check violations and their fines? | For Violations, Penalties and Fines, Please click the link below to visit our Online Citizen Charter.
ONLINE CITIZEN CHARTER - JOINT ADMINISTRATIVE ORDER |
Citizen Charter |
| I received the Official Receipt for my brand-new motorcycle/motor vehicle via email, but I still haven't received the Certificate of Registration (CR) from my dealer | If you still haven't received your Certificate of Registration (CR) from your dealer after 7 working days, kindly follow up with them, as they are responsible for the registration. Also, check if they have already submitted all the required documents to the LTO to avoid delays in processing. | Certificate of Registration (CR) |
| How many days does it take to process the Certificate of Registration (CR) and Official Receipt (OR) for brand-new motor vehicles? | Brand-new motorcycles and motor vehicles take 7 working days to process at the LTO New Registration Unit. If your motorcycle or motor vehicle is not yet registered after 7 working days, kindly follow up with your dealer, as they are responsible for the registration. Also, check if they have already submitted all the required documents to the LTO to avoid delays in registration. | Citizen Charter |
| LTO-NCR Office Directory | You can check the LTO-NCR Directory on the official LTO-NCR website! Click the link below, wait for the site to load completely, hover over the ""LT NCR Offices"" tab, and click on the LTO office you want to view.
LTO NCR Website |
Others |
| Where can I follow up my request for Confirmation? | If your request for Confirmation is under LTO-NCR offices, you may send us a message through our official Facebook Page. Please state your concern and provide the following details:
- MV File Number - Plate Number - Transacting LTO Office - Concerned LTO Office (the LTO office indicated on your Certificate of Registration) Example: 1. MV File No.: 1301-12345 2. Plate No.: LTO1234 3. Transacting LTO Office: LTO La Loma District Office 4. Concerned LTO Office: LTO-NCR NRU |
Others |
| Latest Announcements and Updates | Please visit our official website for the latest announcements and updates.
LTO NCR Website |
Others |
| Where can I check the availability of my Replacement Plate Number? (Green to White Plate) | Please click the link below to visit our Online Plate Inquiry page, linked to the official website of LTO-NCR.
Note: This replacement plate inquiry is only for motor vehicles whose replacement transaction were processed through LTO-NCR offices last 2015. REPLACEMENT PLATE INQUIRY For replacement plates applied for in 2015 to replace old green plates with new white plates, as part of the standardization of all registered vehicles in the country. |
Plate Number |
| Where can I check the availability of my Certificate of Registration (CR)? | Please click the link below to visit our Online Certificate of Registration Inquiry page, linked to the official website of LTO-NCR.
Note: This inquiry pertains to brand new motor vehicles (MVs) or motorcycles (MCs) for which the Certificate of Registration (CR) and whose initial registration was conducted ONLY at LTO-NCR New Registration Unit. ONLINE CERTIFICATE OF REGISTRATION INQUIRY |
Others |
| I have a temporary paper license. Can I request a physical driver's license card from a different LTO office? | No, you can only request your physical driver's license card from the LTO office where your temporary paper license was issued. | Driver License |
| Can I request to have my driver license printed online? | If your temporary paper license was issued by an LTO-NCR office, you can request to have it printed online using our Online Driver License Inquiry and Request, which is linked to the official LTO-NCR website.
ONLINE DRIVER LICENSE REQUEST ONLINE DRIVER LICENSE INQUIRY |
Driver License |
| What is Theoretical Driving Course (TDC)? | A Theoretical Driving Course (TDC) is a 15-hour seminar required when applying for a Student Permit | Driver License |
| Where can I apply for the Theoretical Driving Course (TDC)? | The LTO-NCR offers a free Theoretical Driving Course (TDC). Please check the link below.
LTO NCR FREE TDC You can also view the list of driving schools in NCR that offer the Theoretical Driving Course (TDC). LTO NCR LIST OF DRIVING SCHOOLS |
Driver License |
| What is Practical Driving Course (PDC) ? | A Practical Driving Course (PDC) is a seminar required when applying for a Non-Professional Driver's License or when applying for additional Driver License Restriction Codes. | Driver License |
| Where can I apply for the Practical Driving Course (PDC)? | You can view the list of driving schools in NCR that offer the Practical Driving Course (PDC).
LTO NCR LIST OF DRIVING SCHOOLS |
Driver License |
| How do I process a transfer of ownership? | For the requirements for transfer of ownership, please click the link below.
TRANSFER OF OWNERSHIP REQUIREMENTS |
Citizen Charter |
| Can I process a transfer of ownership at a different LTO District or Extension Office? | Yes! You can process the transfer of ownership at the nearest LTO District or Extension Office in your area. Just bring the motor vehicle for actual inspection along with the required documents. The processing LTO office will email the requirements to the concerned office for online confirmation. Once the reply is received, the transfer of ownership will be processed immediately.
For list of requirements, click the link below TRANSFER OF OWNERSHIP REQUIREMENTS |
Citizen Charter |
| Can I renew my driver license while I am abroad? | Yes! You can renew your driver license while you are abroad through an authorized representative.
An authorized representative may renew your driver license on your behalf, provided that your license has not been expired for more than two (2) years. The renewal must be processed at the LTO Central Office Licensing Section, East Avenue, Diliman, Quezon City.
Please be guided by the following requirements and guidelines: For the complete list of requirements, please click the link below. PLAIN OR ADVANCE RENEWAL OF DRIVER/CONDUCTOR LICENSE AND RENEWAL OF DRIVER LICENSE OF FILIPINOS LIVING/WORKING ABROAD |
Driver License |
| Does the Land Transportation Office send notifications (SMS or Email) regarding a violation or apprehension | No. Currently, the Land Transportation Office does not send SMS or email notifications regarding apprehensions or violations.
If you receive such a notification, please disregard it and do not click any links, as it may be a scam message or email. To ensure accurate information, please proceed to the nearest LTO District or Extension Office to verify if you have any violations or apprehensions. |
Violation and Apprehension |
| How can I request a Temporary Certificate of Registration (CR)? | Please coordinate with your dealer so they can coordinate with the transacting Land Transportation Office office to request and print a Temporary Certificate of Registration (CR). | Certificate of Registration (CR) |
| How long does it usually take to receive the OR and CR for the initial registration of a brand-new vehicle? | Pursuant to the LTO Memorandum dated 06 January 2023, the processing time from the date of sale up to the release of plates is a total of seven (7) working days.
The activities and processes are shown in the table below, as indicated in the FB Posting Link attached to this message. SALES REPORTING AND INITIAL REGISTRATION OF MOTOR VEHICLES |
Certificate of Registration (CR) |
| I've lost my plate number. How can I request a new one? | You may request a duplicate plate at the nearest Land Transportation Office District or Extension Office in your area. Please check the requirements in the link below for the complete guidelines.
LOST OR REPLACEMENT PLATE/RFID STICKER (MISCELLANEOUS TRANSACTIONS) Note: After processing your duplicate plate request, you may also request an Authorization to Use an Improvised Plate from the Land Transportation Office office where you processed the duplicate plate. This authorization allows you to create and use an improvised plate while waiting for the official duplicate plate from the LTO. Please note that the production of duplicate plates may take some time. Therefore, we strongly advise requesting an authorization letter to use an improvised plate while waiting for the official plate. |
Plate Number |
| I forgot my LTMS account and password. How can I retrieve my account? | Option 1:
Proceed to the nearest Land Transportation Office District/Extension Office or Licensing Center and coordinate your concern regarding the retrieval of your account. Option 2: You may also chat with us through the official Facebook page of LTO-NCR and coordinate your concern. Please send one (1) valid ID (preferably your Driver License) and provide an active email address that you are currently using. LTO-NCR FB Page Note: Option 2 is available only for the account owner. Authorized representatives will not be accommodated. |
LTMS Portal |
| LTO-NCR FACEBOOK MESSENGER CHANNEL | Stay updated with the latest announcements, advisories, and official updates from the Land Transportation Office - National Capital Region (LTO-NCR).
Through this channel, we will regularly share: 1. Updated lists of released Certificates of Registration (CR) for Brand-New Motor Vehicles (MV) and Motorcycles (MC) 2. Replacement Plate updates 3. Brand-New Plate releases for MV and MC 4. Official announcements and LTO-NCR activities Click the link below to join our official channel: LTO-NCR Messenger Channel |
Others |
| LTO-NCR VIBER COMMUNITY AND CONTACT/VIBER NUMBER | Queries, questions, or other concerns?
Stay updated on the latest news and announcements through the LTO-NCR Community Viber Group and official Viber number. Scan the QR code or click the link on this posting to be redirected to the official Viber group. You may also add the contact number to your Viber account for inquiries. LTO-NCR Community Viber You can also call us directly using the contact number of the official Viber account on your mobile phone (data charges may apply depending on your network provider). Our lines are open from 8:00 a.m. to 5:00 p.m. |
Others |
| Where can I follow up on the status of the registration of my brand-new motor vehicle or motorcycle? | Please coordinate with your dealer and ask for your application code. Once you have the application code, you may chat with us through the official Facebook page of the Land Transportation Office and request an update on the status of your registration.
LTO-NCR FB Page Note: Please bear in mind that we need the application code from the dealer in order to check the status of your registration. Thank you. |
Initial Registration (Brand New MC or MV) |
| Where can I file a complaint regarding a delayed release of the OR/CR? | You may file a complaint regarding the delayed release of your Official Receipt (OR) and Certificate of Registration (CR) by sending a formal written letter to the official email of the Land Transportation Office at LTOMAILBOX@LTO.GOV.PH | Certificate of Registration (CR) |
| Do electric motorcycles or motor vehicles require emission testing? | No. Only diesel-, gasoline-, and hybrid-powered vehicles are required to undergo emission testing. | Renewal of Registration |